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Business Continuity Management means ensuring the continuity or uninterrupted
provision of operations and services. Business Continuity Management is an on-going
process with several different but complementary elements. Planning for business
continuity is a comprehensive process that includes disaster recovery, business
recovery, business resumption, and contingency planning.
While companies agree that that business continuity and disaster recovery planning
are vital activities, most small and medium business are far from ready. The creation
and maintenance of a sound business continuity and disaster recovery plan, is a
complex undertaking, involving a series of steps. From business impact and risk
analysis, creating a recovery plan, training, to implementation—everything involves
a level of complexity that makes companies either sidestep the issue or end up with
a faulty or even unworkable plan.
Pugmarks can help your business create a disaster recovery and business continuity
plan, test it, as well as maintain it. In addition, Pugmarks also takes steps for
disaster avoidance which can further minimize the risk and provide prevention from
factors that can be controlled.
Given the number of blackouts, hurricanes and other disasters that have come our
way over the past few years, it is time to wisely re-examine your disaster recovery
strategies. Pugmarks can help you plan, execute and manage the best practice for
your disaster prevention and recovery strategy using established and tested methods.
Pugmarks Business Continuity Management
In order to ensure business involvement in the development and maintenance of the
business continuity plan, Pugmarks breaks down separated business continuity planning
and disaster recovery into two initiatives each with its own governance and goals.
For disaster recovery, the goal is technical recovery, and the plan is created and
managed by developers and engineers. Business continuity’s goal is business process
stability, and that plan is developed—in partnership with IT by business unit representatives.
Right resource allocation Does your organization need to dedicate
a department within IT to manage business continuity planning and disaster recovery?
Pugmarks can help working with the management and IT staff in formulating what is
the appropriate level of disaster preparedness and resources your business needs.
Make sure the plan can stand alone When disaster strikes, the staff who wrote the
recovery plan may not be available to execute it. One has to make sure that the
disaster recovery plan will work with or without the people who developed it. Pugmarks
makes sure that the recovery procedures can be executed by individual business units.
Priority setting Pugmarks can help you modularize business processes
so that in the event of a disaster, the recovery of most financially critical or
compliance-wise important process can be done first. The same goes for an offsite
facility during a disaster. Pugmarks can help you determine the right people to
involve as well as the right services to recover.
Align disaster recovery with application development The IT team
must incorporate disaster recovery into its application development processes. But
often, the solution delivery deadlines and urgent bug-fixing demands put disaster
preparedness on the back-burner. Pugmarks can help you develop an isolated test
environment that enables full-time access and continuous testing of all systems
and applications, Pugmarks can help you create and maintain a business-continuity
database that can include a report on application-testing status. This way, managers
know when a system was last tested and whether it demands attention to assure its
performance in recovery.
Real environment testing Regularly reviewing your plan on paper
is important, but it is not enough. In addition to tabletop tests, Pugmarks can
help you go through mock disasters on his crisis management team. These drills are
done with actual staff and board members, who must set up a replica data center
so that it is operational within a few hours.
Try (and test) before you buy When your IT staff gets completely
sold on a new technology for creating systems images Pugmarks can help you evaluate
it and try for your environment and application before you buy an real state of
the art solution. This way, an organization can save money and embarrassment which
some half baked solution may cost. Hold postmortems and adjust What you do with
the results of the test is a critical part of disaster recovery planning. Pugmarks
helps you create an action-item checklist out of your review of what worked well
and what didn't. It is very important to document what went wrong and use that report
to outline your expectations for the next test.
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